Symitra’s Overview

What is Dialpad? What can they do to boost your company’s communications and conferencing features? Dialpad can be described as a unified communications platform eager to engage your teams through virtual connection over voice, video, messages, and online meetings. Dialpad’s products and solutions are created for varying industries and  business types, such as enterprise businesses, small businesses, and startups, which include features like SD-WAN, MLPS, on-premise gateway, and phone and headsets.

Dialpad products include an integrative business phone system (Dialpad Talk), contact center (Dialpad Contact Center), video conferencing (UberConference), and Sales Dialer (Dialpad Sell). Dialpad also offers an extensive list of advanced features that your teams can utilize in order to help streamline communications and boost the productivity of your teams. Features include, but are not limited to: 

Administration: Web portal, API and webhooks, user setup, mobility

Call Center Productivity: Omnichannel, screen capture, customer satisfaction

Call and Routing: Automatic call distributor, local presence, call summary

Messaging: Presence and status, virtual fax, conference phone

Web Conferencing: Conference call app, screen sharing, document sharing

Reliability and Security: Cloud communications, VoIP, encryption

Voice Intelligence: Live sentiment analysis, real-time assist 

Connect with a provider today to learn more about how Dialpad can significantly benefit your teams’ remote communications!