TACTAL is an easy to use, unique click-to-call software that you can add to your website, mobile app, or e-marketing materials with a short HTML snippet code. Customers simply click on the call button and are instantly connected to your team from anywhere in the world.
With our cutting-edge WebRTC technology, users never need to leave your website or mobile app to reach your business, allowing your team to view crucial customer data – like location and IP address – in real-time. When paired with your CRM, TACTAL can provide your agents with even more historic, profile-based information that personalizes customer service delivery. Armed with this data, your service team can proactively anticipate customer needs and work through incoming phone calls more efficiently.
Data-driven and customer-centric, TACTAL is your universal, low-cost customer service solution.