MAKE MICROSOFT EASY
Experience the upside of Enterprise-Grade Microsoft with the ease of Co-Managed IT.
Purchasing Microsoft through a direct Enterprise Agreement (EA) or from other CSP distributors and resellers can be a challenge. Simplify your Microsoft procurement with co-managed solutions through one of Symitra’s new providers.
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Enhance Your Microsoft Experience
Dealing with Complicated Microsoft Procurement Due to Thousands of SKUs And Confusing Licensing Guidelines?
Our provider’s self-service platform makes it easy to order, increase, or decrease licenses, ensuring that you’ve always got the right licenses for your requirements.
Struggling with Term Contracts That Result in Overpayment And Unpredictable Bills?
Pay only for what you use with a month-to-month consumption model through our provider and increase or decrease licenses with a few clicks in the self-service portal.
Frustrated By Multi-Day Response Times From Off-Shore Support?
Your internal IT team will have direct access to our provider’s world-class, US-based, 24/7 support at no additional cost. You can also take advantage of their Professional Services for cloud projects that require migration, architecting, or engineering.
Spending Time And Money On Microsoft Audits
EA customers are susceptible to Microsoft audits that can take months to complete and are triggered when Microsoft identifies fluctuations above or below license and/or usage commitments. Moving to a month-to-month consumption model with our provider means you can increase or decrease licenses on demand for seasonal or temporary employees.
Trying to Maintain Compliance in An Ever-Changing World of Microsoft SKUs?
Regulations around HIPAA, PCI, FINTA, GDPR, and others require the most up-to-date Microsoft licenses, which is a challenge when Microsoft moves products to End of Life (EOL) and End of Support (EOS). Our provider is an expert in the minefield of data compliance and can help ensure that restrictions, access, retainment, and security are up-to-date and correctly deployed.
Manage Your Cloud Solutions
Our provider’s co-managed IT model brings value directly to medium enterprises that have an internal IT team. A self-service portal, automated provisioning, consolidated billing, and 24/7 US-based support simplifies Microsoft procurement to help you:
Increase Flexibility & Control Around Microsoft Procurement
Lower Your Risk & Exposure
Reduce Your Operating Costs By An Average of 15%
Allow Your IT Team To Focus on Strategic Initiatives
Unparallelled Value for Co-Managed IT
For medium enterprises who want to consolidate Microsoft in the cloud, our provider’s co-managed IT enables you to leverage the breadth and scope of our expertise around Microsoft and cloud solutions. The table below outlines the
division of responsibilities and how they provide a deeper layer of support through their complimentary additional services.
Your Internal IT Department
Provider Support
Help Desk
Your internal IT resources provide direct employee-level support
Technical Support
We can help provide direct technical support to your designated IT department or individuals, including Tier 1, 2 & 3 resolutions and vendor escalations, when necessary
Deployment And Management
Installation and end-point management of cloud solutions and licenses
Provisioning
Allocates cloud solutions and resources to your organization
Tier 1
Basic installation, setup and general technical usage
Professional Services
Migration, architecting, engineering and training resources available and scoped
per project with a Statement of Work, pricing and deliverables negotiated in
advance
Products and Ordering
Access to entire line card of vendors and solutions via the product Portal, with ability to easily add or change licenses
Extensive Solutions Offering
Catalog of leading Microsoft, security, and continuity cloud solutions
Billing
Receives a consolidated monthly invoice, billed directly by our provider
Billing
Our provider invoices and bills you directly and accepts ACH or Credit Card auto payment methods only
Vendor Portal Management
Responsible for managing vendor specific tools and portals (e.g. Microsoft Admin Portal) to upload users, set license assignments, and reset passwords
Data Ownership
Subscriptions, portals, and tenants will remain in your control and ownership
Our Services
Your business deserves to be protected, optimized, and strengthened. But you should also be able to save as much money as possible with it. Work with Symitra and navigate the complex world of service providers in the easier path possible!
Internet Connectivity
For many businesses, reliable internet is the most critical tool for success. Optimize your connections, consolidate your billing, and fortify your network with Symitra.
Cloud Security
The news is full of security threats facing businesses. Symitra can help your company stay in compliance, secure, and recover from an attack.
Communications
Upgrade your business with tools that fit the needs of your workforce. Integrate a cohesive messaging platform and give remote workers the tools they need to connect.
Disaster Recovery
Your mission-critical data should always be available and not be at risk of being compromised or lost. Let Symitra help you find a safe home for your data.
Contact Center
The tools your contact center uses can change the course of its performance. Learn about different tools across the industry to find one that fits your budget and needs.
Cloud Computing
Define your cloud storage and computing needs with the help of our experts. Find an elastic solution that can ensure the success of your business.
Get in Touch
(856) 338-8343
[email protected]
Open Hours
9am – 5pm Weekdays
Our Office
422 N Oak Avenue
Pitman, NJ 08071