The Cloud Contact Center Software Leader
Questions? (856) 214-2499 [email protected]
Nice inContact
NICE inContact is the cloud contact center software leader, empowering organizations to provide exceptional customer experiences with the world’s No. 1 cloud customer experience platform, NICE inContact CXone™. CXone combines best-in-class Omnichannel Routing, Workforce Optimization, Analytics, Automation, and Artificial Intelligence on an Open Cloud Foundation to help companies act smarter and respond faster to consumer expectations.
We work together with our customers to turn every interaction into an extraordinary and trustworthy experience.
NICE inContact helps call centers around the globe create profitable customer experiences through its powerful portfolio of cloud-based call center call routing, self-service, and agent optimization solutions. The company’s services and solutions enable call centers to operate more efficiently, optimize the cost and quality of every customer interaction, create new pathways to profit, and ensure ongoing customer-centric business improvement and growth.
Business Overview
inContact provides multi-channel communications via one universal queue. Give your customers the type of support they want – phone, social media, chat, text, or email – and easily manage it from one unified queue. Also, Powerful solutions that make it easy to treat each customer like a star. Make your customers say “Wow” with innovative software that helps agents treat each customer uniquely while maintaining overall efficiency. Founded in 1997, headquarters in Sandy UT. Nice Incontact is publicly held.
Services Provided
Innovative, yet low maintenance, technology. Get flexible, pay-as-you-go, always up-to-date, cloud technology. Deep industry experience. We’ve been working with contact centers for a long time. We really understand your challenges and built our technology to solve them.
- Disaster Recovery
- Contact Center Compliance
- Security
- Contact Center Management
Get in Touch
(856) 214-2499
[email protected]
Open Hours
10am – 5pm Weekdays
Our Office
422 N Oak Avenue
Pitman, NJ 08071