Symitra has decades of collective knowledge on the technology that is commonly used in the industry, and receives new training consistently to stay current on any new services that could be beneficial to you or your company. We specialize in maintaining our expertise so that when a client describes their business practices we can already have a base idea of what kind of services could help them. In addition to this, we work closely with providers and other experts and know where to go to find more information on specific questions our clients may have. Our background can save your team hours upon hours of internet searches that are less likely to lead to real results and solutions.
Negotiating with Providers
In addition to maintaining relevant and current knowledge on the industry, our team also strives to maintain strong communication and relationships with our providers. This means that it isn’t uncommon for them to be willing to provide us with extra promotions to help clients to get settled in a technology solution that will work for them. We can very often help to negotiate better rates, free months, or proof-of-concept tests to make sure that you’re going to be making a decision that you have confidence in.
While it isn’t uncommon for the involvement with what might seem like just another salesperson to end after the close of the sale, our team doesn’t leave you hanging with a new provider. We are present as much or as little as you need us and prefer to work consistently to make sure that you are happy with your new services. We all know that working with technology providers can be difficult when fulfilling support issues, but our multiple contacts into each company let us help you to escalate and resolve and issues to make sure your team stays happy and online.
Why don’t you charge your clients a fee for these services?
Symitra works by creating deals with providers to sell their services in exchange for paying us a commission. In this way, we are able to get paid by the provider instead of from our clients. And because we have deals with around 500 providers, we are not tied in any way to any one provider. Since we work off of commissions with the provider we recommend you to for the lifetime of your relationship with them, it is entirely in our interests to make sure that you are happy and being taken care of. Our relationship with you goes beyond the day of the sale, and our team will be there making sure that everything is meeting your expectations.